Client Feedback
At Levi's, we pride ourselves on providing outstanding client care and regularly carry out client evaluation surveys. In our most recent survey more than 97% of our clients across the UK in diverse sectors say they would recommend us to someone else for our legal services.
This can be attributed to the fact that we believe in the importance of nurturing and building strong relationships with our clients and at all times listening to their needs and requirements. Other statistics from our latest survey include:
►How well have we measured up to your expectations?
91% of respondents said we exceeded their expectations
►Did we treat you fairly at all times?
94% strongly agreed that they were treated fairly at all times
►The firm has a professional approach - 91% strongly felt the firm has a professional approach
►The firm is well run and organised - 90% strongly felt the firm is well run and organised
►How satisfied were you with our overall level of service?
94% said they were extremely satisfied with their overall level of service
If you would like to discuss client care please speak to Sinéad Sopala, Head of Marketing on 0113 297 3198.
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